Packaging and Shipping Information
Tibet Shop Sydney usually takes 1-2 working days to package all items and despatch them.
Where possible, our preference is to use Australia Post for all deliveries. This also has the added advantage of you being able to pick a parcel up from your post office should you not be home during delivery. All singing bowls are shipped using standard parcel post and we will email you once an order has been fulfilled. This will also include a tracking number where applicable (usually for large or high-value items and all singing bowls).
Occasionally, we might also use another shipping carrier (e.g. Sendle) to send your items (more likely when your order is >5 kgs). Transit times in these cases will also be similar to Aus Post, and we will share a tracking number with you once the goods have been despatched. Goods sent with Sendle can also be picked up from a local collection point (e.g. newsagency or pharmacy) should you not be home during delivery.
Our current domestic shipping rates are below:
- 0 - 1 kgs - $5
- 1- 5 kgs - $15
- 5 - 20 kgs - $30
- Free shipping on all orders over $150
New Zealand Shipping Rates
- 0-0.5 kgs: $10
- 0.5 kgs plus: $20
- Free Shipping on all purchases over $200
Estimated Transit Times
Within New South Wales
- Metro - up to 2 business days
- Country - up to 5 business days
- Metro - up to 3-6 business days, depending on lodgement and destination points
- Country - 1-2 weeks
- 12-26 days (via Aus Post).
If you have any further queries, please feel free to contact us.